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Privacy Policy

Privacy Policy

Introduction

Welcome to https://licensed-house-clearance-contractors.vibereports.co.uk (hereafter referred to as “the Company,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, access, and processing of personal information in alignment with various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Privacy Act (CPA), Colorado, USA
  • Utah’s Privacy Act (UCPA), Utah, USA
  • Connecticut’s Consumer Data Protection Act (CTDPA), Connecticut, USA
  • Virginia’s Consumer Data Protection Act (VCDPA), Virginia, USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  • Our official website at https://licensed-house-clearance-contractors.vibereports.co.uk
  • Any mobile applications or services associated with our website
  • All products and services offered by us

Please note that this policy does not extend to third-party platforms, apps, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  • When you create an account and use our applications or services as an authorized user.
  • If you visit our websites linked to this privacy statement.
  • In cases where you receive communications from us, including emails, newsletters, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal information to enhance your experience and improve our services. This includes:

  • Account Information: Details associated with your user account, such as username, email address, and password hash.
  • Payment Information: Credit card or debit card details, billing addresses, and transaction histories for processing payments.
  • Financial Information: Bank account information, investment portfolios, or other financial records, if voluntarily provided.
  • Purchase Information: Items purchased from our services, order history, and associated payment methods.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile phone numbers for user tracking (with consent).
  • Location Data: GPS coordinates and location services data when you use our location-based services.
  • Feedback: Comments, reviews, and responses provided by users to improve our products and services.
  • Social Media Information: User profiles, posts, and interactions shared on social media platforms, if linked to your account.
  • Product Information: Details about the products you show interest in or purchase from us.

We collect this data through direct user input, interaction with our automated systems, and information provided by third parties (subject to their privacy policies).

Cookies

We employ cookies to enhance user experience and gather analytics. Cookies are small text files stored on your browser that serve various purposes:

  • Strictly Necessary Cookies: Essential for navigating our website and using its core features.
  • Preference Cookies: Remember user preferences, such as language settings or display options.
  • Analytics Cookies: Track website usage and performance to improve our services.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for legal requirements and the duration of your interactions with us. Once the purpose for which the data was collected is fulfilled, or when it is no longer needed, we delete or anonymize the information. This process ensures that your data remains secure and private while allowing us to maintain records as required by law.

Security Measures

We prioritize the protection of your personal data through robust security measures:

  • Encryption: We use encryption protocols for data in transit and at rest to safeguard sensitive information.
  • Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict privacy and security standards.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services do not knowingly collect or solicit personal data from minors, and we encourage parents or legal guardians to supervise their child’s online activities.

Your Rights

Depending on your location, you have various rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to correct any inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data, under certain circumstances.
  • Restriction: Limiting the use or processing of your personal data for specific purposes.
  • Portability: Obtaining a copy of your personal data in a structured format and transferring it to another controller.
  • Objection: Objecting to the processing of your data for specific or all purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.

To exercise these rights, please contact our dedicated privacy team through the channels provided below. We will respond to your requests in a timely manner, as per applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage users to review it regularly for updates.

Contact Information

For any privacy-related inquiries, requests for unsubscribe, or questions about your data, please contact us:

  • Email: [email protected]
  • Postal Address: [Privacy Team’s Mailing Address]

We value your trust in our company and are dedicated to maintaining the highest standards of privacy protection.

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